Parts Counter Sales - Jamestown

Jamestown, ND
Full Time
Mid Level

Position Overview:
Parts Sales & Inventory Manager; Parts Team Lead


Hours:

  • Off-Season Mon – Fri 8:00 am to 5:00 pm
  • In-Season Mon – Fri 8:00 am to 6:00 pm
  • Sat (every other) 8:00 am to 12:00 pm
  • On-Call After Hours Seasonally (Planting/Harvest)


Pay:

  • Hourly Wage - Depends On Experience
    • Starting at $20.00/hour (draw on monthly sales commission)
  • Monthly Sales Commission
    • Sales Commission based on percentage of parts team sales
  • Annual Year End Bonus
    • Sales/Goal based 
  • Benefits
    • Health Insurance Coverage after 60 Days – Employer pays 80% of individual employee plan
    • Stifel IRA after 1 year – Employer matches contributions up to 3%
    • Aflac – discounted coverage offered


Parts Counter Sales:

  • Attend to in-store parts customers
    • Look up parts for customer units
    • Communicate part availability & fulfillment
    • Sell parts & receive payment through Keystone invoicing
    • Inform customers when orders are received & ready for pick up (or ship)
  • Answer incoming parts phone calls
    • Look up parts for customer units & determine availability
    • Communicate part availability & fulfillment
    • Sell/receive payment for parts through Keystone invoicing
    • Inform customers when orders are received
  • Coordinate with service department to ensure required parts for repairs are on-hand/ordered
    • Look up parts for shop units & determine availability
    • Communicate part availability & fulfillment
    • Post parts through Keystone invoicing on work order
    • Inform/deliver parts to technicians when orders are received


Parts Marketing:

  • Actively promote current parts specials & promotions by:
    • In-person suggestive selling
    • Cold calls to target customers
  • Showroom:
    • Ensure showroom shelves are full, orderly & dusted
    • Create seasonal end cap displays
    • Assist in maintaining a clean showroom floors


Parts Shipping & Receiving

  • Assist inventory manager in receiving in parts orders & shelving
  • Assist inventory manager in the preparation of outgoing packages
  • Assist inventory manager with monthly parts returns


Parts Team L10 Meetings:

  • Participate in bi-weekly parts L10 Meeting
  • Actively participate in the achievement of reaching Monthly/Annual Sales Goals
  • Demonstrate & Promote core values of the dealership
  • Participate in the development of the CSI Family & Team atmosphere
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